AI literacy is mandatory. We make it demonstrable.
Since February 2025, every organisation using AI must ensure sufficient AI literacy among its people. Not a generic course, but a programme per target group, from board to shop floor, that puts you demonstrably in order.
What is AI literacy?
AI literacy is the ability of employees to use AI responsibly and effectively: weighing up opportunities and risks, assessing output critically and making the right choices. Since 2 February 2025 it has been mandatory under Article 4 of the EU AI Act for every organisation that uses AI.
- Mandatory since 2 February 2025 (Article 4 EU AI Act)
- Applies to every organisation using AI
- Must be demonstrable
- Filled in per target group — from board to shop floor
What does the literacy obligation mean for you?
AI literacy is one of the first obligations under the EU AI Act that is already in force. Do you use ChatGPT, Copilot or another AI system in your organisation? Then, since February 2025, you must ensure your people know how to handle it responsibly. The obligation applies regardless of your size or sector.
Importantly: literacy is not a one-off course you tick off. It is a level you keep up to date, and one you fill in differently per target group. Board and management need different knowledge from the knowledge workers who use AI every day, and the wider organisation in turn needs a solid foundation.
The law asks not only for knowledge, but for a demonstrable level. Simply 'having talked about it once' is not enough. We record per target group what was covered, who took part and which level was reached, so you can show regulators and clients that you comply.
We don't write a thick training plan and then leave. As forward deployed engineers we know the tools from the inside and stay involved until the knowledge really sticks and your literacy is demonstrably in order.
What the law actually requires
Board & management
Steering and accountability
Directors don't need to write prompts, but they do need to weigh up the opportunities, risks and obligations. What is allowed, what isn't, and where does our liability sit?
Knowledge workers
Using AI responsibly and effectively
The group working with AI every day. They learn how to deploy tools safely, assess output critically and recognise which data does and doesn't belong in a prompt.
The whole organisation
Basic knowledge and behaviour
Everyone who comes into contact with AI needs to know the ground rules: what is AI, what are the pitfalls, and which agreements apply here? Short, concrete and repeatable.
Demonstrability
Proof that you comply
The law asks not only for knowledge, but for evidence. We record participation, content and level per target group, so you can show regulators and clients that you are in control.
What you get from us
Baseline assessment
A clear picture of where your employees stand: which tools do they already use, where is the uncertainty and where do risks arise? The starting point for a focused programme.
Programme per target group
A tailored literacy programme for board, knowledge workers and the wider organisation, with learning goals and end level aligned to each group.
Proof of participation & assurance
Recorded participation and level per target group, plus a lightweight rhythm to upskill new employees and keep knowledge current.
Demonstrability file
Everything bundled into a file with which you demonstrably comply with Article 4 of the AI Act, towards regulators, clients and tenders.
How do we approach it?
From baseline to demonstrable literacy, tailored to your own work.
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Baseline assessment
1 weekWe map out where your employees stand: which tools do they already use, where is the uncertainty, and which risks arise in practice? That tells us per target group where the gains are.
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Programme design per target group
1-2 weeksNot a generic course, but a programme that fits the board, knowledge workers and the wider organisation. We define learning goals, format and the desired end level per group.
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Delivering the training
1-2 sessions per groupWe deliver the training, tailored to the tools and the work your teams actually do. Practical, with examples from your own organisation rather than abstract theory.
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Proof & assurance
1 weekWe record participation and level and bundle everything into a demonstrability file. That way you demonstrably comply with Article 4 of the AI Act.
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Follow-up & keeping it current
ongoingAI literacy is not a one-off exercise. We set up a lightweight rhythm to upskill new employees and keep the programme current as tools and rules change.
What do we help you with, concretely?
For board & management
Set guardrails and account for them
In a compact session, your management team gets a grip on what the law requires, where the risks are and which choices are needed at board level. So you can both steer and account for AI use.
For knowledge workers
Working safely and effectively every day
The people who work with AI daily learn to deploy tools responsibly: judging output, protecting data and getting more out of the tools you already use.
For the whole organisation
Basic knowledge that sticks
A short, repeatable foundation for everyone: what is AI, what are the pitfalls and which agreements apply here. Practical enough to apply the next day.
AI literacy goes hand in hand with broader training and compliance. Read how we structurally set up AI training, how literacy fits within the EU AI Act, or compare the tools your people learn to work with in our overview of AI tools for business.
Want to know how AI-mature your organisation is first?
The AI Readiness Scan shows where you stand, from knowledge and usage to policy and buy-in. A good starting point before you set up a literacy programme.
Take the AI Readiness Scan
Frequently asked questions about AI literacy
What exactly does the law say about AI literacy?
Article 4 of the EU AI Act obliges every organisation that uses or provides AI systems to ensure a sufficient level of AI literacy among employees and others working with AI on their behalf. This obligation has applied since 2 February 2025 and is not tied to risk category or company size: even if you only use ChatGPT or Copilot, your organisation is covered.
How do we demonstrate that we comply?
The law asks for a demonstrable level of literacy, so simply 'mentioning it once' is not enough. We record per target group what was covered, who took part and which level was reached, and bundle that into a demonstrability file. With that you can show regulators, clients and tenders that you meet Article 4.
Is one training session enough?
No. AI literacy is not a one-off course but a level you keep up to date. Tools change, new employees join and the rules keep developing. That's why we set up a lightweight follow-up rhythm, so knowledge stays current and your demonstrability grows with it.
What is an appropriate level per target group?
That deliberately differs. Board and management mainly need insight into opportunities, risks and responsibilities. Knowledge workers who use AI daily need practical, deeper knowledge about safe and effective use. For the wider organisation, a solid foundation is enough. We align learning goals and level per group during programme design.
Is AI literacy connected to the rest of the AI Act?
Yes. The literacy obligation is one part of the broader EU AI Act, alongside inventory, risk classification and policy. If a broader AI Act project is already running, the literacy programme slots straight into it. Not yet? Then literacy is often a logical — and mandatory — starting point.
Want to know how to demonstrably meet the literacy obligation?
Book a no-obligation call. In 30 minutes we'll tell you what the obligation means for you and what a literacy programme per target group could look like.