From scattered AI experiments to central direction
How a certification body anchors AI strategically with custom solutions, training and governance.
Client
Certification body
Service
Full programme
Sector
Certification
Key result
Organisation-wide governance
Challenge
Context
An international organisation in testing, inspection and certification. AI use emerged from the bottom of the organisation, while responsibility for compliance sat centrally.
Approach
Approach
- Developing internal AI expertise
- AI training for all employees
- AI guidelines and governance
Results
Results
- Uncontrolled growth turned into central governance.
- Tailored training for all levels.
- Repeatable AI use with clear guidelines.
- Confidence within the compliance department and management.